Providing you expert advice in the comfort of your own home. With our remote support packages we will be on hand should you find yourself with an infected Computer or a suspicious e-mail and not quite sure what to do. Even if its just a bit of advice with your next purchase we are here to help. Multiple options available from one off call out fee to support packages giving you the piece of mind you deserve.
Secure Data Destruction
Ever bought a new computer but kept the old hard drive as you were unsure on what to do with it? Then please get in contact, at Terra Nova we will be able to advise you to the best cause of action. From secure wiping (to Department of Defence standard) to complete secure destruction of the Hardware. At the end of it you will get a certificate to confirm that your data has been securely destroyed. Please get in contact to find out more.
Technical Advice & Support
If its just home support for your family or more bespoke business support, we can arrange a call back to assess your needs and see if we can help. Custom Support Agreements can give you the peace of mind should you find yourself in a difficult situation and confused. Please get in contact and one of our staff will reply to assess your needs and come up with a solution.
At Terra Nova we go the extra mile for your data recovery and migration. We will assess your request and come up with a custom solution to meet your needs and budget. If its just e-mail advice (free of charge) to local pick up of your Hardware and technical assessment all the way to complete migration to newly supplied Hardware - the choice is up to you.
The most important thing is all our work is carried out under Non-disclosure agreements so you can rest assured that your data is safe during the recovery and assessment process. Fill in our contact form for more information.
Similar to our Technical Support agreements, we also provide specialized Cyber Security advice, guidance & support. Should the worst happen we will aim to get you back up and running as soon as possible. Please get in contact to find out more
If its strategic designs for complex infrastructures or documentation for an upcoming audit we can help. Years of experience producing documents (Disaster recovery, incident management etc) at various levels we at Terra Nova have you covered.
Other option that we provide is technical training material for your staff or reference documents (procedures, policies etc). Just reach out via our contact page and we can take the stress and worry out of your documenting requirements.
Custom Managed Services
These can be a mixture of technical support and our Cyber Security offerings. Completely customizable for whatever your need is. If its to outsource documentation for an upcoming audit, out of hours support or remote monitoring, please get in contact to find out more.
Technical Health checks
Technical Health checks can be arranged for your home PC to give it the once over. You will get a report that explains the findings and any work that is recommended. Quick to run but will give you piece of mind that you are safe on line.
Larger engagements can be arranged for business. Please get in contact to find out more